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Masomo Academy is committed to protecting the privacy and security of our users. This Privacy Policy outlines the types of information we collect, how we use it, and the rights users have regarding their personal information.

By accessing or using our platform, you agree to this Privacy Policy. If you do not agree with this policy, please do not use the platform.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information

When you register on Masomo Academy, whether as a teacher or a student, we may collect the following information:

• Name
• Email address
• Phone number (if provided)
• Payment details (for transactions related to course fees)

b. Account Information

This includes:

• Username and Password
• Profile Information (teachers' subject expertise, qualifications, and biography)

c. Student Data

We collect:

• Assignments and Exams submission data, grades, and feedback.
• Class Progress, including attendance and resource usage.
• Questions posted by students and answers provided by teachers.

d. Technical Information

This includes:

• IP Address
• Browser Type
• Device Information
• Cookies and Usage Data

2. How We Use Your Information

Masomo Academy uses the collected data for the following purposes:

a. For Platform Functionality

To facilitate the creation and management of teacher and student accounts, provide educational resources, conduct classes, and track progress.

b. For Payment Processing

To process course fee payments securely through third-party payment gateways.

c. For Platform Improvements

To analyze user behavior and technical data to improve our services and user experience.

d. For Communication

To send updates, announcements, or notifications about platform features and classes.

3. Sharing Your Information

Masomo Academy will not sell or share your personal data with third parties for marketing purposes. However, we may share data under the following circumstances:

a. With Teachers

Teachers will have access to the information of students enrolled in their classes.

b. Third-Party Service Providers

We may use third-party providers for:

• Payment processing (e.g., PayPal, Stripe)
• Analytics (e.g., Google Analytics)
• Cloud storage for secure data storage.

c. Legal Requirements

We may disclose your information if required to do so by law.

4. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations.

5. Security of Your Information

We take appropriate security measures to protect your data from unauthorized access. However, no method of transmission is completely secure.

6. Your Data Rights

As a user of Masomo Academy, you have the following rights regarding your personal data:

• Access to Your Information: You can request access to your personal data.
• Correction of Your Information: You have the right to request corrections.
• Deletion of Your Information: You can request the deletion of your account.
• Objection to Processing: You may object to processing under certain circumstances.
• Data Portability: You can request a copy of your personal data.

7. Children’s Privacy

Masomo Academy is intended for students of all ages. We do not knowingly collect personal data from children without parental consent.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Masomo Academy
info@masomoacademy.com
+254 721 617760
Nairobi, Kenya